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Teamwork

Cloud-based project management platform offering task planning, time tracking, resource allocation, billing, and client collaboration with AI-powered insights.

PLATFORMS:
Web
iOS
Android
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Key Features

  • Project & Task Management
  • Time Tracking
  • Resource & Workload Management
  • Billing & Invoicing
  • Dashboards & Reporting
  • Workflow Automations
  • Client & Permission Controls
  • Real-time Collaboration
  • Milestones & Gantt Charts
  • Portfolio Management
  • Messages & Notebooks

What is Teamwork?

Teamwork is a cloud-based work and project management suite founded in 2007 and used by over 500,000 organizations worldwide. Designed for client-service teams, it centralizes project planning, task tracking, time logging, resource allocation, billing, and collaboration in a single platform. The modular architecture includes Teamwork Projects (PM), Teamwork Desk (support), Teamwork CRM, and Teamwork Chat, all integrating seamlessly to streamline client delivery and profitability.

Pros and Cons

Pros:

  • Highly visual project pipelines with List, Board, Table, and Gantt views.
  • Built-in time tracking and expense logging for accurate billing and profitability.
  • Advanced resource and workload management to balance team capacity.
  • Integrated billing, invoicing, and project profitability reporting.
  • Customizable dashboards and real-time analytics for strategic insights.
  • Robust automation engine for workflow triggers and actions.
  • Granular client access controls and collaborator permissions.
  • API and 500+ integrations for seamless data flow.
  • Dedicated mobile apps for on-the-go updates.

Cons:

  • Free plan limited to 5 users and 2 projects.
  • Pricing escalates with advanced features (Workload, Automations, Portfolios).
  • Dense feature set may overwhelm new users.
  • No native desktop application—browser required.
  • Some advanced modules require higher-tier plans or add-ons.

Who It’s For

Teamwork is ideal for client-service agencies, professional services, and mid-sized businesses that require robust project planning, time tracking, and billing in one platform. Creative agencies, consultants, and software firms benefit from its client collaboration features and profitability analytics. Teams with complex resource scheduling and those needing granular client permissions will find Teamwork especially valuable.

Project & Task Management

Teamwork’s core enables creation of projects, nested tasks, subtasks, and milestones. Multiple views (Kanban, List, Table) and Gantt charts allow teams to visualize workflows, set dependencies, and track progress in real time.

Time Tracking

Built-in time logging attaches billable hours directly to tasks or projects. Automatic timers and manual entry ensure accurate recording for invoicing and profitability analysis.

Resource & Workload Management

Resource planning displays team members’ capacity across projects. Drag-and-drop workload rebalancing prevents overallocation and optimizes delivery timelines.

Billing & Invoicing

Generate invoices from logged time and expenses. Configure hourly rates per user/project, apply retainers, and export to accounting platforms like Xero or QuickBooks for seamless financial management.

Dashboards & Reporting

Customizable dashboards aggregate data from multiple projects. Real-time reports cover time usage, budget vs. actuals, project health, and team performance to guide strategic decisions.

Workflow Automations

Define triggers (task creation, status changes) and actions (notifications, task assignments) to automate routine processes. Templates accelerate setup of common automations.

Client & Permission Controls

Invite clients as external collaborators with view-only or restricted edit rights. Set project-level permissions to safeguard confidential data and streamline feedback loops.

Real-time Collaboration

Teamwork Chat and built-in messages and notebooks centralize team discussions, document sharing, and project notes. Instant notifications keep everyone aligned across tasks.

Milestones & Gantt Charts

Visualize key deliverables and project timelines with milestone markers and interactive Gantt charts. Dependencies automatically adjust schedules when tasks shift.

Portfolio Management

Aggregate multiple projects into portfolios for executive-level oversight. Monitor aggregate budget, resource allocation, and milestone completion across initiatives.

API & Integrations

Access a RESTful API and webhooks for custom integrations. Prebuilt connectors via Zapier, Make, and Unito link Teamwork to 500+ apps, ensuring data flows seamlessly between tools.

Pricing

(Annual billing, per user/month)

  • Free Forever: $0 – Up to 5 users, 2 projects, core PM Essentials, client work essentials.
  • Deliver: $10.99 – 3-user minimum, dashboards, time tracking, invoicing, automations, forms.
  • Grow: $19.99 – 5-user minimum, workload management, advanced budgeting, powerful reports.
  • Scale: $54.99 – Unlimited users/projects, resource scheduling, retainers, profitability management, custom reports.
  • Enterprise: Custom – Unlimited features, SSO, advanced admin controls, dedicated support.

Nonprofits receive discounts; 30-day free trials available on paid plans.

Verdict

Teamwork delivers a comprehensive solution for project-driven service teams, coupling advanced resource management and billing with intuitive collaboration tools. Its extensive feature set and integration ecosystem justify its higher-tier pricing for organizations prioritizing client satisfaction and profitability. Small teams may start on the free or Deliver plan, while agencies and enterprises will leverage Grow or Scale to maximize automation, reporting, and portfolio oversight.

Frequently Asked Questions about Teamwork